Machine Talkz Case Study
How a UAE Industrial Equipment Distributor ensures the safety and upkeep of their expensive machinery
Not just that, they save hundreds of thousands of Dirhams a year by employing predictive maintenance and the deep insights Machine Talkz provide into how their assets are being utilized.
Real-time view and control of Machines
Our customer is one of the leading materials handling, construction, agriculture, cleaning and industrial equipment distributors in the GCC Region. They own and operate a fleet of leading brands such as Grove, Hyster, Perkins, Bobcat, Tennant, Massey Ferguson, Lincoln Electric, Norton, Ausa, Sullair, Beach Tech, Deves among others. Each of these machines is worth a few million and they would like to keep a close watch on where their assets are, how they are being utilized and ensure they are always at their peak performance.
Since the past few years, most OEMs supply pre-installed Telematic devices and subscription services to their proprietary Remote Monitoring Systems. In theory, it looked great. But in reality, our principal was faced with a few very real problems.
- How to justify the subscription fee of a dozen different applications ?
- How to get Inventory wide insights?
- How to manage multiple applications with different logins and widely varying UI and workflow ?
- What to make of the thousands of alarms being generated every day ?
- How to sort out what matters from the false positives ?
Machine Talkz solves all these problems with its asset consolidation and data standardization capabilities. Built on top of the home grown Datalkz IoT Platform, Machine Talkz employs a non invasive CANBus connector to gather 45+ engine parameters and use them to generate deep insights the customer wanted to ensure the best in operations, safety, maintenance and purchase planning.
Reduced the burden on Operations Team
- Integrated all relevant data from multiple sources into one platform to get a single version of truth
- One click visibility into asset health, availability and efficiency
Awesome Predictive Capabilities
- Employed Predictive & Automated maintenance schedule based on real time asset health
- Removed unnecessary or delayed maintenance schedules translating to savings to the tune of hundreds of thousands of dirhams
Made use of the Domain Expertise
- Intuitive and super flexible configuration wizards to make the best use of the principal’s domain expertise
- Integrated end to end maintenance workflow.
- Automated real time diagnosis reports and checklists sent to the ServicePro technician app to maximize technician efficiency
Safety & SLA Adherence
- Geo-fencing and time-fencing
- Multi-point, combination logics to enforce the best practices
Increased customer satisfaction through transparency
- Multi tenant hierarchy enabling each customer access to his own rented/leased equipment
- Automated reports sent to the relevant parties
Using Machine Talkz and ServicePro applications, the Distributor established a comprehensive yet cost effective monitoring and maintenance system that improved key processes and ensured asset safety and performance and guaranteed end user satisfaction.
Prepare your fleet for industry revolution
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